A One Day Program for the Entire Health Care TeamPresented by:
Mark Opperman, CVPM
It's What's Up Front That Counts...and More! isn't just about your front desk
team or how your reception area looks, although those are important components
to a successful practice. This training is the ultimate one-day conference for
your entire healthcare team, designed to drastically improve customer service,
perception of value, communication skills, teamwork, and client bonding. You'll
gain an all-around better business model for these economic times. Here's just a
sample of the things you'll learn:
CANCELLATION POLICY: You may cancel your registration up to 10
business days before the seminar. Your registration fee will be refunded less a
$25.00 service charge. If you need to cancel less than ten business days prior
to the seminar, you may: 1) send a substitute from your practice, or 2) transfer
your registration to another seminar of your choice within 24 months. If you
fail to attend without prior advance notice, you will forfeit your tuition.
DAILY SCHEDULE: Each seminar will be held from 9:00 am to 4:00 pm.
Registration and continental breakfast begin at 8:00 AM. You may pick up your
meeting materials and name badge at this time. Due to the volume of material to
be covered, the seminar will start promptly at 9:00 am. Registration will
begin at 8:00 am.
HOTEL INFORMATION: Please contact the hotel directly for specific
location information and/or directions. The hotel phone number will be provided
on your confirmation, or feel free to contact our office at 303-674-8169 and we
will be happy to provide this information.
CREATE A TEAM APPROACH: In order to achieve maximum benefit from this
seminar, it is suggested that all doctors, practice managers, technicians,
assistants, and receptionists attend the meeting. Those attending will return
from this seminar with a unified goal, motivated to enhance your practice's
teamwork and productivity.
CONTINUING EDUCATION CREDITS (RACE APPROVAL): It's What's Up Front That Counts And More! has been
approved for 5.5 hours of continuing education credit in jurisdictions which
recognize AAVSB's RACE approval; however, participants should be aware that some
boards have limitations on the number of hours accepted in certain categories
and/or restrictions on certain methods of delivery of continuing education.